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Business IT services
Managed IT services
Network SupportSupporting Computer Network Systems is our core business. We can offer you ’the complete solution’ with high quality service and support together with products from the industry’s leading vendors.
Our certified System Engineers have a high level of expertise with products from Microsoft and Novell, the two major Network Software companies in the industry today. By supporting multiple network platforms, HQ SERVICES can recommend solutions to clients that are not tied to a single vendor, allowing them to take full advantage of the latest technologies.
Services include:Linux & Netware Support Services (Novell)Windows Server & Terminal Services (Microsoft)IT Consulting Services & Network DesignInstallation & Configuration ServicesSystem/Server Health Checks & Preventative MaintenanceNetwork & PC TroubleshootingRepairs / Upgrades – PC’s & PrintersStaff Training
Remote Access & MobilityToday’s technology makes this all possible and it also allows your IT team to provide fast, responsive support remotely – without you always having to wait for engineers to be available and for you to incur expensive travel charges. With the advent of the Internet, business today can be conducted from anywhere around the world. No longer confined to fixed premises, Business Managers require access to company data and email on the road, when overseas or when working from home.
Our solutions include:Mobile BroadbandWeb Access to EmailSecure Access remotely to Business Computer Network SystemsMicrosoft’s Off-Line FilesNovell’s iFolder & NetStorage
Internet & EmailBusinesses today rely heavily on the Internet and on Email as their main forms of communication with the outside world. When these services are not available business can quickly grind to a halt. Business Managers need access to their data files and email at anytime and from anywhere. Not only at the office, it could be working from home, on the road, with a client or when overseas on a business trip or holiday
Ask our Sales Consultants about:Fast Internet Connection (ADSL, Broadband), Mobile BroadbandFirewall ProtectionInternet Backup ConnectionDomain NamesWeb Access to Email – MS Exchange, Groupwise or MDaemon’s World ClientVirus & Spyware Protection, SPAM Blocking
Business Analysis & RecoveryHQ SERVICES keeps complete records of the computer hardware and software supplied/installed at your site. These records are automatically generated as new products are sold or we can conduct a system audit for existing products. An important part of support is protecting a business against disasters such as a fire, theft, vandalism or even a security breach. This is usually unforeseen and can often mean the end for a business, if plans are not in place. The value of a Recovery Plan is having the ability to react to a threat or event swiftly and efficiently. Requiring planned procedures, informed staff, disaster supplies,support from management and external support – a DISASTER RECOVERY Plan.
Services include:System Audits – hardware and softwareSystem Documentation & Network DiagramsWarranty & Software Licensing ManagementAsset Tracking & Service HistorySystem Health Checks & Server ImagingBackup ProceduresOff-site Data StorageDisaster Recovery Program
Product ProcurementBusinesses will either have internal IT staff with a through knowledge of their computer network or enlist the external IT Support from companies like HQ SERVICES to assist when purchasing product.Why is this so important? Products may not always be compatible with your business Computer Network. HQ SERVICES knows your business systems and can advise you on the right product choices. Being part of a broad Distribution Channel for leading vendors in the industry allows HQ SERVICES to recommend, source and supply product at extremely competitive pricing. We can also install, manage the warranty and provide ongoing support.
Compare our prices for the following:File Servers, PC Workstations, Notebook Computers, Hand-Held – Blackberry devicesBackup Solutions & Power ProtectionFirewalls, Routers & ModemsEthernet Switches, Print ServersPrinters – Mono & Colour Lasers, MFP, Inkjets, Dot-MatrixAudio Visual – Data ProjectorsSoftware – Operating Systems, Mail Servers, Virus Protection, Spyware Filtering, SPAM Blocking and Office Productivity
Project ManagementFor all major IT Projects (Installations, Upgrades), HQ SERVICES can ease the burden on your staff by managing the project for you. Starting with a business analysis to determine needs, itcan also include system design, preparation of tender documents, obtaining quotes/prices, engaging services of contractors, quality assurance checks and system documentation.
HQ SERVICES Contracted ServicesCompanies do not always have staff with the technical expertise to internally support their Computer Network Systems nor can they justify hiring a full time engineer for this role. You can contract a HQ SERVICES engineer on a temporary, semi-permanent or a permanent basis. With different engineer levels, engage the services of a senior engineer then change to a lower level once the network has been stabilised to reduce costs.
Schools & CollegesCEO Sydney (Catholic Education), DET & Independent SchoolsAlice for Windows (AFW) Installation & Upgrade SpecialistsCurriculum Network Installations & SupportPC & Printer Sales & SupporrtASI Solutions Centre Partner
Novell GOLD PartnerAuthorised HP Education & Government Reseller
Services include:Linux & Netware Support Services (Novell)Windows Server & Terminal Services (Microsoft)IT Consulting Services & Network DesignInstallation & Configuration ServicesSystem/Server Health Checks & Preventative MaintenanceNetwork & PC TroubleshootingRepairs / Upgrades – PC’s & PrintersStaff Training
Remote Access & MobilityToday’s technology makes this all possible and it also allows your IT team to provide fast, responsive support remotely – without you always having to wait for engineers to be available and for you to incur expensive travel charges. With the advent of the Internet, business today can be conducted from anywhere around the world. No longer confined to fixed premises, Business Managers require access to company data and email on the road, when overseas or when working from home.
Our solutions include:Mobile BroadbandWeb Access to EmailSecure Access remotely to Business Computer Network SystemsMicrosoft’s Off-Line FilesNovell’s iFolder & NetStorage
Internet & EmailBusinesses today rely heavily on the Internet and on Email as their main forms of communication with the outside world. When these services are not available business can quickly grind to a halt. Business Managers need access to their data files and email at anytime and from anywhere. Not only at the office, it could be working from home, on the road, with a client or when overseas on a business trip or holiday
Ask our Sales Consultants about:Fast Internet Connection (ADSL, Broadband), Mobile BroadbandFirewall ProtectionInternet Backup ConnectionDomain NamesWeb Access to Email – MS Exchange, Groupwise or MDaemon’s World ClientVirus & Spyware Protection, SPAM Blocking
Business Analysis & RecoveryHQ SERVICES keeps complete records of the computer hardware and software supplied/installed at your site. These records are automatically generated as new products are sold or we can conduct a system audit for existing products. An important part of support is protecting a business against disasters such as a fire, theft, vandalism or even a security breach. This is usually unforeseen and can often mean the end for a business, if plans are not in place. The value of a Recovery Plan is having the ability to react to a threat or event swiftly and efficiently. Requiring planned procedures, informed staff, disaster supplies,support from management and external support – a DISASTER RECOVERY Plan.
Services include:System Audits – hardware and softwareSystem Documentation & Network DiagramsWarranty & Software Licensing ManagementAsset Tracking & Service HistorySystem Health Checks & Server ImagingBackup ProceduresOff-site Data StorageDisaster Recovery Program
Product ProcurementBusinesses will either have internal IT staff with a through knowledge of their computer network or enlist the external IT Support from companies like HQ SERVICES to assist when purchasing product.Why is this so important? Products may not always be compatible with your business Computer Network. HQ SERVICES knows your business systems and can advise you on the right product choices. Being part of a broad Distribution Channel for leading vendors in the industry allows HQ SERVICES to recommend, source and supply product at extremely competitive pricing. We can also install, manage the warranty and provide ongoing support.
Compare our prices for the following:File Servers, PC Workstations, Notebook Computers, Hand-Held – Blackberry devicesBackup Solutions & Power ProtectionFirewalls, Routers & ModemsEthernet Switches, Print ServersPrinters – Mono & Colour Lasers, MFP, Inkjets, Dot-MatrixAudio Visual – Data ProjectorsSoftware – Operating Systems, Mail Servers, Virus Protection, Spyware Filtering, SPAM Blocking and Office Productivity
Project ManagementFor all major IT Projects (Installations, Upgrades), HQ SERVICES can ease the burden on your staff by managing the project for you. Starting with a business analysis to determine needs, itcan also include system design, preparation of tender documents, obtaining quotes/prices, engaging services of contractors, quality assurance checks and system documentation.
HQ SERVICES Contracted ServicesCompanies do not always have staff with the technical expertise to internally support their Computer Network Systems nor can they justify hiring a full time engineer for this role. You can contract a HQ SERVICES engineer on a temporary, semi-permanent or a permanent basis. With different engineer levels, engage the services of a senior engineer then change to a lower level once the network has been stabilised to reduce costs.
Schools & CollegesCEO Sydney (Catholic Education), DET & Independent SchoolsAlice for Windows (AFW) Installation & Upgrade SpecialistsCurriculum Network Installations & SupportPC & Printer Sales & SupporrtASI Solutions Centre Partner
Novell GOLD PartnerAuthorised HP Education & Government Reseller
IT Security
Protect your business, data and reputation
- As clients rely more heavily on the Internet to conduct business, there is an increasing need to safegard against external and internal threats. Security Audits and Vulnerability Scans assist in the identification of threats to the business. After this there are many solutions listed below to help protect against the internal and external dangers.